1. What kinds of payment are accepted?
We accept the following forms of secure payment: PayPal & Credit/Debit Cards
2. What currencies can I pay?
We are only able to accept USD Dollars at the moment, we can accept more currency in the future.
3. Is my privacy and personal information secure on your site?
4. Will I have to pay any sales tax?
Tax is charged by Customs offices in destination country based on their rules and policies. A customer is responsible to find out the situation in their country. Therefore, if any, these charges must be paid by the customers. Customers take full liability for all return shipping costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, PetalPrim cannot declare purchased items as a gift or list an amount that lower than the actual product price.
5. Why am I being asked to "Verify" my payment?
Because your order has been held for a standard anti-fraud check by PetalPrim.
We have to avoid fraudulent and unauthorized payment.
6. Order Refunded
The order should be refunded to us at first. For Paypal payment, please allow 7-9 working days for the transaction to be completed on your account.